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Welcome to the TicketSolve Blog, where people come to talk shop and take stock. Regardless of which system you use, if you need to talk tickets, this is the place to do it.

Entries for 2011

Its been a Titanic year at The Lyric Theatre 05Oct11

The Lyric Theatre partnered with Ticketsolve back in January 2011 and has had a fantastic first year with their new system and new venue. Here’s a little bit more about The Lyric Theatre…

Forum Theatre Billingham 23Sep11

Forum Theatre Billingham

A different type of lottery for London 2012 tickets 24Aug11

A different type of lottery for London 2012 tickets

Soho Theatre 22Aug11

Soho Theatre join the Ticketsolve team

Football clubs cut away ticket allocations 17Aug11

Football clubs cut away ticket allocations

BAFTA 17Aug11

Bafta join forces with Ticketsolve

What ticket sellers can learn from Amazon.com 28Jul11

Online retail giant Amazon.com is perhaps the single biggest online success story of the past decade. While competitive prices and a huge product range are key factors in this success, the website’s worldwide popularity can also be attributed to the dynamic customer orientated features which it has seamlessly integrated into its website. 

750,000 more tickets sold as Olympic ‘second chance’ sales draw to close 26Jul11

According to the London Organising Committee for the Olympic Games (Locog), approximately 150,000 ticket applicants who were previously unsuccessful in their attempts to secure seats for London 2012 have now received tickets in the second round of sales.

Formula One boss fears decline in ticket sales if new engine is introduced 22Jul11

Whether it’s sports, theatre, music festivals or any other type of event, the bottom line is ticket sales. And when attempts are made to change a winning (and profitable) formula, there are bound to be those who are hostile to the changes.

International Olympic ticketing website forced to shut down after surge in UK demand 20Jul11

A UK-based company selling Olympics tickets to customers abroad was forced to shut down temporarily after experiencing a surge in demand from British consumers.

Disappointed JLS fans compensated with free tickets 14Jul11

Hundreds of fans of the popular boy-band JLS were left disappointed and angry recently after being unable to get in to see the band perform at a gig in Winchester with Olly Murs. As fans descended on the Matterly Bowl venue amidst heavy rain, traffic became increasingly chaotic and gridlocked.

Adele a hot ticket as fans pay up to €1000 for gig 12Jul11

Chart-topping singer Adele is certainly causing a stir in the world of popular music now. So much so that some fans reportedly parted with as much as €1000 (£888) for tickets on eBay, in a bid to see her sold out gig in Dublin.

Music fan angered by post-purchase ticket price increase 07Jul11

A welsh music fan was outraged last week when she was asked to pay £20 extra per ticket after purchasing six tickets for a Take That concert in Cardiff.

The benefits of an integrated seating plan 05Jul11

Having a seating plan integrated into your ticketing system carries many benefits for both your customers and your staff.

Ticket prices to blame for decline of summer music festivals? 01Jul11

The Independent reported last week that many of the UK’s big summer music festivals currently face an uncertain future, amidst slow ticket sales and lacklustre line-ups.

Integrate to eliminate risk 28Jun11

Some thoughts on the benefits of box-office integration for venues and promoters

5 reasons why mobile ticketing is on the up 23Jun11

Mobile ticketing, whereby customers can receive an SMS/MMS ticket rather than a paper or e-ticket, is a fast-growing area.

International Olympic ticketing website forced to shut down after surge in UK demand 21Jun11

A UK-based company selling Olympics tickets to customers abroad was forced to shut down temporarily after experiencing a surge in demand from British consumers.

Ticket scams: The latest 16Jun11

Rogue websites, Kasabian and fraudsters on trial

Tesco moves into ticket sales 14Jun11

Tesco recently announced that it was launching its own ticketing service this month, and that there will be no booking fees or extra postage charges to pay

Continued controversy over London 2012 ticket ballot 09Jun11

The initial ticketing process for the London 2012 Olympics is now over, and the controversy is still going strong

Musicians use technology to create innovative ticketed events 07Jun11

Two separate events in May 2011 demonstrated the way in which technology can change the way we consume live music, and create new ticketing opportunities for promoters.

Rock legend cancels gigs after poor ticket sales 02Jun11

Roger Daltrey, lead singer of veteran rockers The Who, has been forced to cancel three of his upcoming solo performances in the UK

Touts cash in on Wembley clash of the titans 31May11

Champions League Final tickets exchanged hands for record amounts

Over a million Paralympics tickets will cost £10 or less 27May11

The London Organising Committee of the Olympic and Paralympic Games (Locog) announced last week that more than half the tickets for the London Paralympic Games will cost £10 or less.

Cliff Richard fans shun online ticket sales 24May11

While many people choose to buy tickets to events online these days, it seems that some demographics prefer to buy their tickets in person.

SEO and the box office 19May11

An article outlining the art of search engine optimisation in the ticket industry.

Online ticket sellers slammed for huge mark-up on Chelsea Flower Show 17May11

A fast sell-out has led to secondary ticket agencies hugely marking up prices

Locog to start selling tickets for Olympic ‘test’ events 13May11

The initial application period for tickets for the 2012 London Olympics may have closed, but the London Organising Committee for the Olympic Games (Locog) is already preparing for another flurry of ticket sales.

UK Ticket fraudster jailed over non-existent tickets 10May11

Blog detailing the jailing of ticketing fraudster Christopher Bundza.

Festival giants adopt police anti-fraud measures 04May11

LiveNation and Festival Republic have announced that they will be changing their ticketing policies after reaching an agreement with the police. 

The Great Royal Wedding ‘golden ticket’ Myth 03May11

When any major event takes place, there are always going to be rumours and untruths about tickets, and last week’s Royal Wedding between Prince William and Kate Middleton was no different.

‘Late surge’ expected for London 2012 tickets 27Apr11

Olympic organisers were expecting a late surge in ticket applications as the deadline passed last night

U2 break world record for ticket sales 27Apr11

U2 enter the world record books as the band with the highest grossing tour of all time

UK European Consumer Centre issues fresh warning on ticket resales 19Apr11

The consumer group has issued a stark warning to sports and music fans

London 2012 Olympics facing £100 million ticket shortfall 12Apr11

Large numbers of tickets to remain unsold at the end of the initial application and ballot process.

Give your customers more choice 07Apr11

As a venue operator or ticketing agency, giving your customers a high level of choice should be a top priority

Three things customers look for when buying tickets online 05Apr11

Three of the main factors that will make a difference to your online ticket sales

How much profit should ticket resellers be allowed to make? 31Mar11

MP Sharon Hodgson has proposed a 10% cap on ticket resale prices

Setting ticket prices 29Mar11

A few thoughts on ticket pricing strategies

Ticket sales for American Idiot musical slump after Billie Joe Armstrong Broadway departure 24Mar11

Dramatic decline in ticket sales for theatrical adaption of Green Day’s American Idiot album

Setting ticket prices 22Mar11

Establishing a ticket tariff that suits both customer and business needs can be a tricky business

Transaction errors mar the opening of Olympic ticket sale process 17Mar11

Within hours of the ticket registration process being launched, some people were already experiencing problems.

London 2012 Olympics: applications open this week 15Mar11

6.6 million tickets will be put on public sale through the official London 2012 website, out of a total 8.8 million tickets. 

Chaos over tickets for England v India World Cup Cricket clash 10Mar11

There were scenes of chaos in India before the weekend’s World Cup cricket match between England and India, after only 7,000 tickets were put on general sale to the public.

V Festival tickets sold out within hours 08Mar11

Fraudulent websites and massive price increases as tickets sell out

Building your customer base through a seamless brand experience 03Mar11

The importance of continuity in the user journey

Online ticket checker tool to fight Olympic fraud 01Mar11

Taking steps against ticket fraud

Alex Ferguson adds voice to protests over ticket prices for Champions League final 24Feb11

Manager says prices are “unbelievable and disappointing”

Ballina Arts Centre 24Feb11

Ballina Arts Centre join Ticketsolve

Using Twitter to help sell tickets online 22Feb11

The importance of Twitter in helping your ticket sales

UEFA launches lottery for Euro 2012 tickets 15Feb11

Registration and the luck of the draw for UEFA’s ticket allocation

Sports fans disappointed by ticket errors 10Feb11

Superbowl and Rugby World Cup ticketing problems

Ticket problems at Comic-Con highlight need for reliable online ticket sales 08Feb11

Customer frustration as online ticketing system fails

How do your customers buy tickets? 03Feb11

Being able to cater for every scenario

The Cresset Peterborough 02Feb11

Another new customer joins Ticketsolve

Finance that’s just the ticket 01Feb11

Making sure your ticketing solution provides the best financial control for you

Secure your site, secure your customers 27Jan11

Don’t allow security misconceptions to lose you potential business

Going mobile 25Jan11

It’s important to keep ‘mobile’ in mind

Developing your online brand 19Jan11

Recognising the importance of your brand when selling tickets

How integrated box office solutions can help create positive cashflow 17Jan11

Our cost-effective ticketing solution

Babbacombe Theatre Join Ticketsolve 17Jan11

Babbacombe theatre Join Ticketsolve

The future of customer profiling 14Jan11

Targeting your audience more effectively

Ensuring your fans never miss another event 13Jan11

Social media is helping fans find events, and your events find fans.

Secure online ticket sales 10Jan11

E-security is as important as ever, and something we focus on at Ticketsolve

Flexible box offices 07Jan11

An online box office solution should be flexible for both the customer and the promoter

Rewarding loyal customers through your Box Office solution 05Jan11

Facilitating loyalty schemes to reward customers.

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