Dublin International Film Festival

“Using TicketSolve has opened my eyes to how technology can be used to enhance the consumer experience while allowing the festival to actively manage its sales and marketing to maximise revenue for the festival. I have not seen anything like this in the ticketing solutions marketplace.”

Sarah, CEO

Background: The DIFF is an annual event that runs for two weeks showcasing the best in international film. Screening over 100 movies across 5 venues to over 30,000 patrons, the festival is the biggest film event in Ireland.

Issue: DIFF required a system to increase web sales and web traffic. In addition DIFF were keen to generate additional revenue through cross-selling opportunities.

Solution and Results: TicketSolve was used as both the box office and web sales solution for DIFF. Compared to their previous supplier our system received a positive response from staff, including the CEO. Our up-to-the-moment reporting allowed them to react with tactical marketing campaigns to help increase yield per venue.