Royal Court Liverpool is one of Liverpool’s most successful theatres. Joan Rivers, Russell Howard, Dylan Moran, Simon Amstell and Ben Elton are among those who have walked the boards and thrilled audiences here.
To maintain relationships with customers and increase revenue streams, Royal Court Liverpool required a premium online purchasing outlet, which not only allowed management to create new avenues for sales traffic, but also offered the opportunity to up-sell to regulars and new visitors alike.
Ticketsolve’s solution enabled the Royal Court Liverpool to introduce a dynamic online purchasing experience to its customers.
Each event attracts a different audience and generally, our customer base is not renowned for high online spending. However, for the purposes of improving our processes and to engage more effectively with our clients, we knew we required something to innovate and encourage the online purchasing experience. Enter Ticketsolve. Within three months, we had increased our online sales by 30%. The system also delivered time savings of 70%.
Jamie Jenkin, Sales Manager, Royal Court Liverpool