Frequently Asked Questions
- What is Ticketsolve?
- How does it work?
- What are the associated costs?
- What are Ticketsolve’s reporting capabilities?
- What are the system requirements for Ticketsolve?
- Can I use my own merchant account?
- What is Ticketsolve?
Ticketsolve is a complete ticketing solution that minimises the expenses and risks associated with ticketing system implementation by eliminating up-front capital expenses and implementation barriers. In addition, Ticketsolve eliminates the continuing need for ticketing system maintenance, upgrades and customisation. Whether you utilise Ticketsolve as a stand alone box office solution or integrate it with your existing ticketing products, Ticketsolve will give your administrative staff complete control over ticketing operations. You can easily create and modify box offices, remote sales locations, promoters, venues, events, performances, seat maps, ticket prices, and all other business functions associated with ticket sales.
- How does it work?
A custom-branded ticket purchasing site is created that seamlessly integrates into your existing website and uploads your seat maps for dynamic seat selection. Your SSL and Payment Gateway is then set up for secure online and offline ticket sales. The result is simultaneous event sales from your box office, website, call center, and remote sales locations. Patrons can select their individual seats online, as well as from ticketing terminals or select from Best Available seats based on criteria you select for each performance. No matter what sales channel is utilised, all tickets are sold from the same database of available tickets.
- What are the associated costs?
In most cases, the solution can be implemented at minimal cost to your organisation and fees can be passed on to the ticket buyer. Our convenience fees are some of the lowest in the industry. Ticketsolve is a competitively priced ticketing solution in the industry. Contact us for a quote.
- What are Ticketsolve’s reporting capabilities?
Ticketsolve generates up to the minute in-depth, real-time reports , allowing your organisation to evaluate every aspect of ticketing operations.
- What are the system requirements for Ticketsolve?
All that is needed is a computer with an Internet connection and a browser.
- Can I use my own merchant account?
Yes. You simply need to web-enable your merchant account through your bank or financial institution.
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The Dublin Fringe needed an integrated and cost-effective, solution to rejuvenate sales at box office and online. TicketSolve was used as the full service ticketing provider. We received extremely positive reactions from the team. Our system was identified as simple to use and key to the success of the Festival. 
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