EPISODE 5 – 4 KEY ELEMENTS TO UNDERSTANDING HOW CRM CAN WORK FOR YOUR ORGANISATION
With:

This week’s The Arts & Everything In Between Podcast (episode 5), Nick will be chatting to Nick Kime, Tech Champion at the Digital Culture Network, about all things CRM and what questions you need to ask yourself before looking for a new system. Nick will go through his checklist for implementing digital strategies to help you best formulate your organisation’s digital approach using data as your guide.
TOPICS COVERED IN THIS EPISODE
- What is the Digital Culture Network
- What is CRM 4 key elements to understanding how CRM can work for your organisation What CRM platform should you be using Tips on how to go about answering these key questions
FURTHER READING & RESOURCES
Recommended further reading to keep up to date on the latest developments in the sector – sign up to these newsletters:
Digital Culture Network – Our monthly update of activity, recommendations and events – https://www.artscouncil.org.uk/digital-culture-network/join-digital-culture-network
Digital Things is a bimonthly newsletter covering a whole range of topics around digital technology and digital engagement within arts and culture. (Alec Ward, London Museum Development) – https://mailchi.mp/2f1dab5d4d9e/digitalthings
Cultural Digital is a weekly rounding up all the digital/tech developments that Chris comes across in the world of the arts, museums, culture, heritage, and creativity. (Chris Unitt, One Further) – https://www.culturaldigital.com/
The Digital Snapshot is sent every two weeks with the latest, most important news from the social media and digital world – as relevant to the arts, culture and heritage sectors. (Katie Moffat, The Audience Agency) – https://www.theaudienceagency.org/newsletters
THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join Nick Stevenson as he interviews arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course – lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need!
WANT TO BE ON THE PODCAST
If you have some great tips and tricks to share with the arts industry, we would love to have you on as a guest. To be a guest on the podcast, drop us an email on [email protected]
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About Our Guest

Featured Guest

Nick Kime
Tech Champion at the Digital Culture Network
Nick will go through his checklist for implementing digital strategies to help you best formulate your organisation’s digital approach using data as your guide.
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SPECIAL EPISODE – HOW THE ARTS SECTOR CAN GET THROUGH THE COVID-19 OUTBREAK
In this special episode, we discuss COVID-19, its effect on the arts sector and what help and guidance is out there for organisations, freelancers and anyone working in the arts. This episode of The Arts & Everything In Between Podcast includes Michelle Wright, Chief Executive of Cause4 and Programme Director of The Arts Fundraising and Philanthropy at Cause4. Michelle explained what guidance and advice is out there for the arts sector and how the industry will get through this.
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Creating anticipation and excitement around new exhibitions is an important part of arts marketing. But how do we go about doing this before our organisation is established? This week, Lucy chats to Benedict Schlepper-Connolly from Museum of Literature Ireland about the collaboration between the National Library of Ireland and University College Dublin. Benedict dives into the branding and identity process of MoLI as well as offering listeners an insight into some of the challenges MoLI faced.