AUGMENTING DECISION-MAKING: THE ROLE OF DATA HAS CHANGED
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Faced with unprecedented challenges we never expected, Arts professionals have been under immense pressure for over two years and it’s making us all reflect and think differently. While we might have assumed that it would all get easier with the easing of lockdown, we are more aware of the current challenges impacting creative teams and feel pretty certain that we’ll be facing more as we move into the next stages of recovery. The pressure you feel to make tough decisions won’t go away unless we can find better solutions to problem-solving and critically reflect on how we inform our organisational strategies, and the solutions need to be heavily trialled and tested.
This episode of The Arts & Everything in Between is hosted by Lucy Costelloe and provides an insight into a new project which Ticketsolve is focusing on for the next three years. In collaboration with the Irish Research Council, this project will identify resilient methods and agile practices around decision-making in times of crisis and in the re-opening of the arts sector in the UK and Ireland. This new knowledge can then be translated into methods to inform business model innovation and sustainability across the sector and you can find out more in this episode!
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TOPICS & RESOURCES COVERED IN THIS EPISODE:
- Why it’s time to solidify the use of data within your organisation
- Our plans for this project
- Building new frameworks around agile practices and sustainable models
- Farnham Maltings podcast episode
- More information about the Ticketsolve Transformative Change Project
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It’s tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course – lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need!
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WANT TO BE ON THE PODCAST
If you have some great tips and tricks or have an idea for a topic you’d like to learn more about or share with the arts industry, drop us an email on [email protected]
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About Our Guest
Featured Guest
Lucy Costelloe
Head of Marketing, Ticketsolve
Lucy is part of our sales and marketing team and brings with her a solid arts background having previously worked at The Ark Children’s Cultural Centre, Celtic Connections and the Irish Memory Orchestra. She is an accomplished fiddle player, devoted Ireland rugby supporter and a full-time foodie. With this mix of music and sport, she can usually be found singing in the stands somewhere! La la la…Lucy is part of our sales and marketing team and brings with her a solid arts background having previously worked at The Ark Children’s Cultural Centre, Celtic Connections and the Irish Memory Orchestra. She is an accomplished fiddle player, devoted Ireland rugby supporter and a full-time foodie. With this mix of music and sport, she can usually be found singing in the stands somewhere! La la la…
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THE HIDDEN TALENT: IN CONVERSATION WITH CREATIVE YOUTH
This episode of The Arts & Everything in Between is hosted by Lucy Costelloe who is joined by special guest, Daniel Cartlidge General Manager of Creative Youth. Creative Youth is the biggest youth arts festival in the UK. In this episode, we borrow from Daniel’s insights from working with the youth artists’ council and what the main concerns are for young talent within the sector currently navigating through the uncertainties as presented in the news headlines.
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HOW TO EXCEED EXPECTATIONS BY ADOPTING COMMERCIAL EXCELLENCE
Hosted by Lucy Costelloe, this episode welcomes George McLean, Senior Account Manager at Complete Works. Founded in 2012 as part of Boo Productions Ltd, their initial work began with the London Olympic Venues. Today their mission looks at redefining the 3 key elements of success: visitors, organisation and team. George speaks all about redefining your visitor’s experience to boost your commercial success.