Administration
Ensuring everything’s running smoothly backstage.
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Automated, flexible, convenient
Rarely is everyday admin the most exciting part of the arts – but with Ticketsolve, it’s straightforward and flexible. Take complete control of those daily, weekly, and monthly tasks that keep your entire organisation running smoothly.
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Interactive and intuitive
Ticketsolve presents admin functions in handy interactive dashboards, with everything you need well within reach. Manage everything from your agents to your payments, your waiting lists to your seating plans, your reporting, your show properties, your platform users, and everything in between.
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Breaking down barriers
Our goal with the New Ticketsolve was removing barriers for you and your users, making it easier to do the things you need to do. That’s the core principle that unites all of our new admin features.
Box Office
Sales, reporting, support and tickets – solved.
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Complete control
Although every aspect of Ticketsolve is essential for keeping the engine of your organisation running, the box office is especially vital. This is where your customers interact with you the most. We’ve made sure that the New Ticketsolve gives you more control over how your box office works for your team, and the experience that it gives your customers, than ever before.
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Audience-first
With pricing and payment options, let users buy the way that they want to. Make their user journey as engaging as possible with responsive designs and customisable seating plans, tickets, and page layouts. Remove all the barriers to getting people in seats.
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Powerful reporting
As for behind the scenes? Well, you’ll have access to powerful reporting, automation and management tools both online and behind the box office desk.
CRM
Put customer relationships front and centre.
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Customer-focused
Relationships are so essential in the arts and culture sectors – keeping people engaged, making patrons feel involved, keeping audiences coming back and booking time and time again. The New Ticketsolve puts the emphasis on these customer relationships with integrated CRM tools.
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Fully integrated
Everything can stay in one place, letting you see a complete view of a user’s history with you. Assign customers to different segments and categories, and run multi-channel campaigns accordingly – all from the same platform.
Fundraising
Maximise your donations, patrons and memberships.
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Flexible fundraising
The arts rely upon the generosity and support of patrons and audiences. The New Ticketsolve features powerful fundraising tools for taking donations, encouraging people to come back and donate again, and reporting on the success of your fundraising efforts.
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A comprehensive platform
Whether you want to offer special deals and loyalty schemes, stay in contact with your highest donors, target your fundraising campaigns more carefully, or just show the ROI for your marketing, you can do it all from Ticketsolve.
Marketing
Reach your audience, wherever they are.
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Plan, optimize, report
The New Ticketsolve is absolutely packed with a full suite of marketing tools and functions, developed over 15 years. Segment your audiences, plan and manage targeted multi-channel campaigns, maximise your ROI, and accurately report on a job well done.
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Go further with your marketing
Merchandise, memberships, donations, dynamic pricing and much more are also easy to implement and manage – dive into the full list of tools to learn more.
Integrations
Integrations expertly developed with efficiency in mind.
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A collaborative approach
The arts are a collaborative community of people working together to create something amazing – and we learned early on that we’d have to do the same to make Ticketsolve a true industry leader. That’s why a key part of the platform has always been making integrations easy to set up and use.
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Take Ticketsolve further
Make the most of analytics, audience research, email, and social marketing, and so much more with Ticketsolve. If you don’t see something you need, Ticketsolve integrates fully with Zapier – the integrations integration – opening up the possibilities of hundreds more connections and interactions. And if you’re still not sure, our support team will be on hand to help.
Ready for a closer look?