We started with ticketing… and reimagined it for every live experience. Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.
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Ticketsolve is a unified platform that connects your audiences, teams and data to transform your organisation. From high-volume on-sales to long-term donor cultivation, we provide the infrastructure to grow revenue, eliminate silos, and deliver unforgettable experiences at scale.
Booking is just the beginning. Ticketsolve powers the whole audience journey: smart pre-show upsells through Event Hub, easy mobile tickets, fast scanning at the door, and a polished front-of-house experience. Add in timely follow-ups after the event and you get happier customers, stronger loyalty, and repeat bookings that come naturally.
Turn every part of the journey into an opportunity for revenue growth. With built-in pre-orders, smart upsells, and simple donation prompts, Ticketsolve helps you boost revenue without lifting a finger. From quick online bookings to cultivating high-value donors and corporate sponsors, every tool is designed to increase revenue while providing audiences with a better experience.
Ticketsolve acts as your organisation’s central operating system, unifying frontline operations with leadership on a single platform. While box office, marketing, and fundraising teams execute daily workflows, executive teams and finance gain real-time visibility and cross-departmental insights for strong governance. Through shared project management tools and integrated reporting, Ticketsolve ensures every department - from programming to the box office - remains aligned with your mission and financial objectives.
Ticketsolve surfaces the important insights for you, automatically, so you always know exactly how your organisation is performing. With live dashboards, forecasting tools, and simple, actionable intelligence, it’s never been easier to understand your data and turn it into confident decisions that drive growth.
Ticketsolve is a unified platform that connects your audiences, teams and data to transform your organisation. From high-volume on-sales to long-term donor cultivation, we provide the infrastructure to grow revenue, eliminate silos, and deliver unforgettable experiences at scale.From high-volume on-sales to long-term donor cultivation, we provide the infrastructure required to grow revenue, eliminate silos, and deliver unforgettable experiences at scale.
Booking is just the beginning. Ticketsolve powers the whole audience journey — smart pre-show upsells through Event Hub, easy mobile tickets, fast scanning at the door, and a polished front-of-house experience. Add in timely follow-ups after the event and you get happier customers, stronger loyalty, and repeat bookings that come naturally.
Turn every part of the journey into an opportunity for revenue growth. With built-in pre-orders, smart upsells, and simple donation prompts, Ticketsolve helps you boost revenue without lifting a finger. From quick online bookings to cultivating high-value donors and corporate sponsors, every tool is designed to increase revenue while providing audiences with a better experience.
Ticketsolve acts as your organisation’s central operating system, unifying frontline operations with leadership on a single platform. While Box Office, Marketing, and Fundraising teams execute daily workflows, executive teams and finance gain real-time visibility and cross- departmental insights for strong governance. Through shared project management tools and integrated reporting, Ticketsolve ensures every department-from Programming to the Box Office- remains aligned with your mission and financial objectives.
Ticketsolve surfaces the important insights for you, automatically, so you always know exactly how your organisation is performing. With live dashboards, forecasting tools, and simple, actionable intelligence, it’s never been easier to understand your data and turn it into confident decisions that drive growth.
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We don’t just hand over a platform and wish you luck. We take the time to understand your organisation: your challenges, ambitions, and ways of working, and then partner with you to act on them.
From your first conversation to long-term growth, you’ll have a team behind you, not just a system.
Every partnership starts with listening. We take the time to understand your goals, pressures, audiences, and operational realities, so your setup, strategy, and ongoing support are shaped around what you actually need.
Our onboarding team guides you through setup step by step, ensuring everything is smooth, simple, and stress-free. You’ll be set up to sell quickly, with workflows and tools tailored to how your organisation works.
Our in-house support team is available 24/7 via phone, email, and our help centre. Whether it’s a quick question or something more complex, you’ll always be speaking to people who know your organisation and the platform inside out.
Helping you grow, not just operate.
Beyond day-to-day support, we work with you to maximise results: sharing insights, best practice, and strategic guidance that help you grow audiences, increase revenue, and work more efficiently.
Ticketsolve is constantly evolving. We actively listen to customer feedback and turn real-world needs into smarter tools and new features, so the platform grows alongside your organisation.
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We’d love to show you how we can help you thrive.
Designed for the complexities of high-volume, multi-venue operations, Ticketsolve provides the resilient infrastructure required to unify box office management, patron loyalty, and financial oversight.
We provide a single perspective for multi-purpose venues, integrating diverse programming and complex membership models into one streamlined operational flow.
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Ticketsolve is built for the pressure of massive traffic spikes, offering the scalability and real-time data needed to manage agile, large-scale festivals with total confidence.
Supporting long-term sustainability through unified visitor management, we bridge the gap between ticketing and donor cultivation, ensuring every exhibition contributes to organisational growth.
From historic sites to immersive experiences, we provide the architecture to manage capacity at scale and optimise visitor journeys, turning complex logistics into memorable visitor journeys.
Easy to learn, simple to use, and loved by teams of all sizes.
Weekly updates mean you’re always using the latest tools and features.
Not just software, but a team that stands beside you every step of the way.
Helping organisations grow revenue, deepen audience loyalty, and work smarter together.
Great software never sits still. Ticketsolve updates weekly with new features and improvements, keeping your organisation ahead of the curve.
Here’s what our customers have to say
"At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us."
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"Ticketsolve has been a huge support to The National Gallery of Ireland since the beginning of our partnership. Not only is the system dynamic and user friendly, the whole team is there to help you every step of the way. It is fantastic to collaborate with a team that is proactive from the start of a project to end and always works hard to give their clients the best experience."
"Ticketsolve has helped us to progress and grow as an organisation. The support we get from the team is unrivalled: they’re great fun and make everything so easy! Our attraction welcomes over a million visitors each year, that’s a lot of customer data. With Ticketsolve we can organise the most important information and translate them into powerful audience insights to inform our strategies nationally and internationally."
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We’ve noticed a tendency for customers to spend more if they arrive earlier. Many pre-purchase their meal weeks in advance, so they feel as if they haven’t spent anything on the night, which means they’re more willing to spend at the bar until doors open.
Not only did Ticketsolve provide us with a robust and reliable ticketing system, but they also prioritised improving customer experiences. Their user-friendly interface made it easier for our patrons to navigate through the ticketing process, resulting in reduced friction and enhanced satisfaction. The intuitive design of their platform ensured that even during high-demand on-sales, our customers could easily secure their tickets without any technical hiccups.
Change is inevitable; growth is optional… I think this quote does resonate. We’ve seen a lot of change in recent years and I know that we’ve all grown more resilient as a result.
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Excellent customer service, user friendly app. Ticketsolve is open to suggestions on ideas to enhance their functionality from industry professionals who use the software everyday.
The biggest things for me (in contrast to other systems I've used) are how clean and easy to use the back end is for building shows, and most of all the outstanding support.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
It is a really good system and can do so much. We get a lot of information, support and training from the team and they are always innovating based on feedback and trends.
The systems are effective, robust, and easy to learn, and there’s lots of support with training as well, which is fantastic. It’s also really well set up to empower marketing departments to easily research customer behaviour and segment audiences for more effective outreach and targeted marketing of all kinds.
Staff are a pleasure to deal with and so helpful and friendly. System is easy to use and for training new staff. It is also constantly updating to the needs of its clients.
The system is really easy to use, the staff are all so lovely and quick to get back with any issues you are having, the Zendesk is really helpful too.
Very user-friendly with great support — a world away from our previous box office system! We have already recommended Ticketsolve to colleagues in other organisations.
It’s a good ticketing system with lots of functionality for users with simple needs (like ourselves) or much more complex ticketing needs larger organisations might have. The support from the Ticketsolve team is really excellent - any issues, whether large or small have been addressed promptly.
Ticketsolve have a great team, always ready to help. No job is too small, and they definitely put the customer first.
Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!
With Ticketsolve, we’ve found a system that truly supports the way we work. Moving away from our previous platform opened up a new level of functionality, from mobile access to intuitive reporting. The difference has been night and day. Ticketsolve’s team not only delivered a smooth transition but continue to support us with the same enthusiasm and care they showed from day one.
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At De Montfort Hall, we were looking for a ticketing system that could meet the needs of a local authority venue while giving us the flexibility to grow. Ticketsolve stood out from the beginning, their expertise, commitment, and ability to move quickly through G-Cloud made the transition seamless. The platform has allowed us to streamline operations, gain clearer insights, and continue delivering exceptional experiences to our audiences.
Ticketsolve has been transformative for our team at Leicester Square Theatre. From simplifying our reporting to improving how we engage with audiences, the system has saved us time and effort at every turn. What stands out most is the team behind it, always proactive, responsive, and genuinely invested in helping us succeed.
Through Ticketsolve, our team can report that 61.4% of all audience members who purchased a ticket for Komedia Bath purchased with their mobile phones. E-ticketing is extremely popular for us!
We’d love to show you how we can help you thrive.
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