Believing in doing better

We truly believe that a business has a social responsibility to make a positive impact, to be ethical, to do everything within its power to protect people and the environment.

We’ve found that this belief is stamped into the DNA of the arts and culture organisations that we work with as well – and we think that organisations in and around these sectors have an additional responsibility to speak up. After all, arts and culture have the power to set the conversation, to change hearts and minds. We never take the value of what our customers do for granted.

Our professional commitments

We are committed to:

  • Meeting the highest standards of ethics and professionalism in business
  • Promoting safety and fairness in everything we do
  • Open and transparent partnerships, collaborations and communications
  • The utmost respect and care for our staff and our customers
Fireworks bursting over Galway International Arts Festival
The Market Place Theatre entrance


Arguably the greatest challenge facing all of us right now. Businesses have a responsibility to respect and protect the natural environment by reducing their carbon footprint and encouraging sustainable practices. It’s important that we promote ways of working that ensure this, and to work with other organisations that do the same. 

We will always follow best practices regarding our business waste and carbon footprint, and are committed to going above and beyond wherever we can.


  • We are committed to doing our part for charity, supporting groups that are underrepresented in our sectors of arts, culture, and tech, and helping those in need around the world. We are dedicated to advancing the arts, education, and community events, as well as supporting other causes or charities, such as RailsGirls – an initiative that gets more young women and girls into programming, local GAA clubs, Metunbu Orphanage and School in Uganda, Focus Ireland, Shelter Cymru, Shelter UK and Shelter NI. We are unwavering in our commitment to the arts sector and contribute to supporting organisations throughout Ireland, Northern Ireland, England, Scotland and Wales such as The Welsh Small Scale Development Programme amongst others.  

  • We always encourage our employees to volunteer, and support their efforts when they do. We often sponsor staff who are raising money for charity or other volunteering events. Our team are frequently spotted offering time at local animal shelters, community centres, and charity events. 

    Two Ticketsolve team members laughing together
  • We are always open and willing to listen carefully to suggestions and ideas on how we can improve the way we operate to be more responsible and socially aware. Ticketsolve is committed to the United Nations Global Compact. We’ll readily act to promote our identity as a socially aware and responsible business.

    Two Ticketsolve team members laughing together
  • The most creative ideas and thinking come from a diverse mix of minds, backgrounds and experiences. Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. We celebrate our diversity both within our workplace but also amongst our customers and work to foster equity and inclusion within the arts, culture and heritage industries. 

    We approach our work fearlessly, learn quickly, improve constantly, and celebrate our wins at every turn. Everyone is welcome—as an inclusive workplace, our employees are comfortable bringing their authentic whole selves to work. Be you.

    Two Ticketsolve team members laughing together
Two Ticketsolve team members laughing together

Learn more about Ticketsolve