Fundraising

When we say we’re with you all the way, we mean it. The arts are a full-time operation – so if you’re awake, we’re awake. Access support 24 hours a day, seven days a week, whether you’re at home or away. We’ll ensure you get your queries solved fast and keep any downtime to an absolute minimum.

The show must – and, indeed, will – go on! Reliability is absolutely key in your ticketing partner – if the platform is down, no one can book. And that’s the last thing we want. We ensure 99.98% uptime – it’s incredibly rare that Ticketsolve goes down and, when it does, we get it back up and running again as quickly as possible.

Working in arts or events rarely involves standing still or getting early nights – wherever you are, whenever it is, Ticketsolve is with you. Anytime, anywhere access to your account across devices means you can manage your events on the go – and our mobile box office features mean you can set up temporary ticketing locations for one-off events.

Audience Agency’s powerful Audience Finder tool is industry leading as an audience insight service. By integrating Audience Finder with Ticketsolve, you can take your audience data even further to create insightful reports and identify new opportunities. Hooking them up is easy – what you do with the power it provides is up to you.

Plans change, campaigns evolve. Stay flexible and agile in your marketing efforts with Ticketsolve’s custom campaigns. Rather than being tied to a specific campaign strategy at all times, you can get creative and experiment with different targeting, creative assets, and more. You’re in complete control.

Donations play a key part in the arts world, so getting them right is an absolutely fundamental part of any ticketing and box office platform. Whether your organisation is a charity, or is looking to support a specific external cause, Ticketsolve has got you covered. Accept one-off submissions or regular subscriptions, and integrate donations completely into the online booking process, helping you to upsell your customers on giving a little extra.

We’re with you all the way! If you don’t fancy getting in touch to solve an issue just yet – or if you just want to learn more about how your Ticketsolve platform works – then check out our Helpdesk. It’s packed full of tips and tricks, tools, and best practice advice written by our team. There’s also extensive community forums for asking questions, troubleshooting, and offering your own advice.

We help you encourage customer loyalty, and then help you reward it too! Ticketsolve gives you unrivalled flexibility when creating and managing loyalty schemes, from sophisticated and nuanced membership options to promotions and benefits. Keep them coming back for more and build a real connection with your most loyal audience members.

What’s the best way to ensure someone will buy from you? Making sure they can pay with the payment method that they trust the most. Avoid those last-minute drop-offs at the checkout by accepting all major credit and debit cards. Combine this with voucher redemptions, discounts, tokens and more to let people pay how they like – and manage it all easily through Ticketsolve.

That all important ROI. Three little letters that run marketers’ lives. Don’t get tied up in knots over how your budget’s being used – Ticketsolve makes it oh-so-simple to figure out what’s getting the best return with easy integrations and reporting tools. Instant feedback helps you test, optimise, and deliver campaigns with complete confidence.

Who doesn’t love a deal? Don’t deny discounts to your customers – with Ticketsolve you can set up special offers and promotions quickly and easily, setting terms and conditions as you need. Customise with buying limits and timeframes, and track their performance with powerful reporting tools to see which creative offerings are working best.

Our Tasks Management feature is here to boost your productivity and streamline your workflow! It brings activity and team management directly into your Ticketsolve workflow allowing you to create and track tasks along with setting a due date, assigning to a user, and linking the task directly to shows, orders, and customers.

Where are your customers coming from? Whether it’s social, email, search, or somewhere else, knowing how they’ve found you is essential for measuring the success and ROI of your marketing campaigns. Identify which channels are pulling in the crowds and which could use some work with Ticketsolve’s powerful marketing tools.

The “Your Reports” section of Ticketsolve is all about giving you a strategic picture of every aspect of your box office and ticketing operations. We help you to leverage your data with our intuitive report builder, letting you turn the stats you need into bespoke, in-depth, real-time reports. Get an overview of revenues, allocations and finance, or dig deeper for customer insights, trends, ROI and purchasing behaviours – all the analytics you need to inform your strategy and keep on top of performance.