Revenue Growth

When we say we’re with you all the way, we mean it. The arts are a full-time operation – so if you’re awake, we’re awake. Access support 24 hours a day, seven days a week, whether you’re at home or away. We’ll ensure you get your queries solved fast and keep any downtime to an absolute minimum.

The show must – and, indeed, will – go on! Reliability is absolutely key in your ticketing partner – if the platform is down, no one can book. And that’s the last thing we want. We ensure 99.98% uptime – it’s incredibly rare that Ticketsolve goes down and, when it does, we get it back up and running again as quickly as possible.

Bringing together professionals from across the arts and cultural sector in the UK and Ireland for immersive learning events.

Working in arts or events rarely involves standing still or getting early nights – wherever you are, whenever it is, Ticketsolve is with you. Anytime, anywhere access to your account across devices means you can manage your events on the go – and our mobile box office features mean you can set up temporary ticketing locations for one-off events.

Reserve tickets online and pay at the box office, pay a deposit and hand over cash on the door… give your customers the flexibility to book and pay in the time and place – and with the payment method – that best suits them. Ticketsolve lets you complete online orders at the box office – everything’s fully traceable, so nothing can go missing.

Maximise every sale with Ticketsolve’s versatile cross-selling and up-selling tools, both at the box office and online. As well as recommending events you know they’ll love, serve your customers with related merchandise and services at the point of purchase, letting them pay for their entire event experience through one simple platform.

Ticketsolve’s donation and Gift Aid tools make it easy for organisations to boost fundraising: donations are seamlessly integrated into the ticketing journey, and Gift Aid is captured and reported automatically, helping maximise income while keeping administration simple.

While every performance is beautifully unique, plenty of events are pretty similar from a box office and marketing point of view. Not quite as magical a take on things – but it is convenient! Use our event templates to easily set up similar event details, pricings and allocations in just a few clicks – an essential tool for busy box offices.

Art is a gift, so let your customers give it! We give you the tools to sell gift vouchers both online and through the box office – and the lucky recipient can redeem them in either place too, regardless of where they were purchased. And, of course, they can be customised with a message for that extra-special gift-giving touch of personalisation.

Google truly does have all the answers – hook your Ticketsolve solution up to Google Analytics to keep track of your visitors – where they’re coming from, how they’re using the site, and how you can keep them coming back. Whether you need a broad picture or the ins and outs of every visit, Ticketsolve makes it easy to harness your analytics data.

Google Tag Manager gives marketing teams all the tools they need for their web platforms without having to rely on developers and support teams. Google Ad, remarketing, analytics and conversion tracking tools, social media platform pixels, AMP – use Google Tag Manager to the full extent of its powers with a simple Ticketsolve integration.

We’re with you all the way! If you don’t fancy getting in touch to solve an issue just yet – or if you just want to learn more about how your Ticketsolve platform works – then check out our Helpdesk. It’s packed full of tips and tricks, tools, and best practice advice written by our team. There’s also extensive community forums for asking questions, troubleshooting, and offering your own advice.

Not everyone books directly through the website – and that’s fine! You can manage the financial side of your large group hires for schools and organisations, venue rentals, and more, through your Ticketsolve platform. Invoice directly using our invoice creator tool to keep everything in one place for easy management and reporting.

We help you encourage customer loyalty, and then help you reward it too! Ticketsolve gives you unrivalled flexibility when creating and managing loyalty schemes, from sophisticated and nuanced membership options to promotions and benefits. Keep them coming back for more and build a real connection with your most loyal audience members.

Let your customers join the family! Memberships, patronages and supporters clubs are becoming an absolutely essential part of fundraising and customer loyalty schemes, so we’ve made them easy to sort. Set up your membership levels, subscription fees and benefits – be they priority booking, discounts, offers, behind the scenes access and more – and let Ticketsolve handle the details.

Sell programmes and merchandise for a specific show or run a merchandise and voucher store for your venue, all through Ticketsolve. Clothing, totebags, soundtracks, scripts, badges, school resources and more. Whatever you want to sell, integrate the finance and management side into your box office platform – no need for multiple admin areas for your team, no need for multiple checkouts for your customers.

The arts are a vibrant, global, multicultural community, and we’re committed to helping you reflect the communities that you serve. We help you facilitate Welsh and Irish translations so your audiences can book with confidence in the language that best suits them, and so you can meet any language requirements for multilingual content.

Spread the power of Ticketsolve across the whole organisation – we’re with all of you! You can set up as many users as you need at no additional cost. You can also set different access rights for different people to give them access to the things they need, and keep them out of the bits they don’t.

Ticketing level management made nice and easy. Allocate certain amounts of your inventory to particular groups, including those defined by your sectors and categories. Early bird specials, student rates, wheelchair users, carers, senior citizens, promoter allocations… manage the make-up of your audience, with each segment having its own colour legend in the platform back end to keep things simple for busy box office staff.

With over a third of ticket sales happening at real-world brick-and-mortar box offices, managing multiple locations alongside your online box office with ease. You can set up as many box office locations within Ticketsolve as you need, with the inventory across all box offices updated live so you can’t over or undersell.

What’s the best way to ensure someone will buy from you? Making sure they can pay with the payment method that they trust the most. Avoid those last-minute drop-offs at the checkout by accepting all major credit and debit cards. Combine this with voucher redemptions, discounts, tokens and more to let people pay how they like – and manage it all easily through Ticketsolve.

Manage all your portals and interfaces from one place! If you’re split over multiple subdomains when it comes to promoting events and selling tickets, Ticketsolve can tie them all together in one unified back-end system. Say goodbye to logging in and out of different accounts all the time, say hello to convenient and efficient management of your whole operation.

Working with a full box office, marketing, admin and sales team? Keep track of who’s doing what with Ticketsolve’s built-in project management features. You can assign certain tasks to individual team members, with a full audit trail of everyone’s activity. Make use of the notice board feature to share updates and ask questions for efficient day-to-day management.

You might also like… Upsell and cross-sell at the most natural and intuitive moments in the user journey with custom recommendations for events, merch, donations, vouchers, food and drink, parking, and more. Best of all, our system’s smart – it’ll ensure only relevant recommendations are made, so there’s no need to worry about the late-night adults-only performances showing up in the recommendations for your kids’ workshops!

No more paper guestlists at the box office, no more tearing ticket stubs (unless you absolutely want to!) – just control access to your events with handy QR and barcode scanners. Our hardware and software solutions for mobile, hand-held ticket scanners are fully integrated into the Ticketsolve platform for easy management and reporting. It’s quick, convenient and cost-effective.

Not all venues are alike, and not all events are set up in the same way. No matter how many spaces you’re managing or seating configurations you’re accommodating, ensure the seating plan used at the time of booking is always accurate with our dynamic layout editor. You can even nudge individual chairs into place for a completely accurate representation.

We’re here to keep you safe. Your organisation, your customers, and your data. Security is essential for you and your end users to sell and book in confidence, so we’ve got that covered. Our payment systems are fully PCI compliant, and our web platform regularly undergoes penetration testing to check we’re secure. Security updates are rolled out to all users as soon as they’re ready – no waiting!

Who doesn’t love a deal? Don’t deny discounts to your customers – with Ticketsolve you can set up special offers and promotions quickly and easily, setting terms and conditions as you need. Customise with buying limits and timeframes, and track their performance with powerful reporting tools to see which creative offerings are working best.

Security should be a given, especially when we’re trusted with so much customer data. Maintaining the integrity of the data is absolutely core to what we do at Ticketsolve, so we ensure that you’re protected by the highest security standards in the industry. When you put your data in our hands, we take that responsibility seriously.

Design tickets worthy of being stuck on bedroom walls for years to come with our simple drag and drop ticket designer and editor. You can add logos and custom text as you need, and adjust to make your physical tickets and e-tickets alike are perfectly on-brand. All in just a few clicks!

Ticketsolve is never done. We’re always updating, improving, responding to feedback, and testing new tools. The new Ticketsolve version includes more features than ever before, and it’s still growing. Our weekly update program keeps all of our users on the cutting edge, all at the same time. No one gets left behind!

The “Your Reports” section of Ticketsolve is all about giving you a strategic picture of every aspect of your box office and ticketing operations. We help you to leverage your data with our intuitive report builder, letting you turn the stats you need into bespoke, in-depth, real-time reports. Get an overview of revenues, allocations and finance, or dig deeper for customer insights, trends, ROI and purchasing behaviours – all the analytics you need to inform your strategy and keep on top of performance.