Customer Success Team

We’re your strategic partners – let’s work together.

Helping you get the most out of your platform

The success of Ticketsolve has been driven by three things – our dedicated team, our amazing relationships with our customers, and our ability to leverage a ridiculous amount of data to back up everything we do.

Customer success goes beyond everyday support – it means we take a strategic approach as your box office partner, with the sole focus of making sure the Ticketsolve platform is not just serving your needs but exceeding your expectations too.

Meet the team

Our customer success team, led by Nick Stevenson, is dedicated to supporting organizations using Ticketsolve. In fact, Nick is one of the biggest cheerleaders for the platform and all of its capabilities. With his background in business development roles for theaters, Nick has a unique understanding of the challenges facing organizations in the sector and what they need to grow. As a result, he has finely tuned his team to provide exceptional customer service and support. Our team is here to help you every step of the way.

Meet more of the Ticketsolve team
Ticketsolve's Nick and Priya

What does customer success look like?

At Ticketsolve, firstly, we prioritize proactive customer success. In an effort to go above and beyond, we strive to ensure that you continually reap the full benefits of our platform. Actively listening to your needs and feedback, we make a promise to never take our customers for granted. Recognizing that your input is vital to our growth, we actively encourage you to share your thoughts with us.

As a result of this collaboration, together we can push Ticketsolve to its limits and make it even better. Ultimately, this enables you to do more for your organization and audiences.

So please, reach out to us anytime, and we’ll be happy to assist you in any way we can.

Pink Slash Fuull
Pink Slash Left Shapes
Ticketsolve have provided the New Theatre Royal with an excellent collaborative business partnership, they don’t just provide ticketing software they provide expertise, consultancy and solutions. We are delighted to be working with an organisation that provides a full circle offering and understands what a client wants and enables that to happen.
Lee Newton – Sales Manager – New Theatre Royal Lincoln

Book a consultation

Got some ideas for how Ticketsolve can do more for you? Want to hear some of ours? Just book in a call with Nick and his team.

Shared Knowledge

Instead of merely following the trends set by others, we actively pursue innovative approaches that set us apart from the competition. Explore our full range of resources to learn more about what we do behind the scenes, and how we go about doing it.

Take a look at our resources
Royal Court Liverpool Case Study cover