Customer Success Team

We’re your strategic partners – let’s work together.

Helping you get the most out of your platform

The success of Ticketsolve has been driven by three things – our dedicated team, our amazing relationships with our customers, and our ability to leverage a ridiculous amount of data to back up everything we do.

Customer success goes beyond everyday support – it means we take a strategic approach as your box office partner, with the sole focus of making sure the Ticketsolve platform is not just serving your needs but exceeding your expectations too.

Meet the team

Our customer success team is led by Nick Stevenson – we’re not sure you’ll ever meet a bigger cheerleader for Ticketsolve and all that it can do! Nick comes from a background of working in business development roles for theatres, so his team is completely tuned in to the challenges organisations in the sector face, and what they need to grow.

Meet more of the Ticketsolve team
Ticketsolve's Nick and Priya
Ticketsolve's Customer Success team, Nick and Peter

What does customer success look like?

Customer success is proactive. It’s about us doing everything we can to make sure you continue to get the most out of Ticketsolve, that your voice can be heard as a user of the platform, and that we never take our customers for granted. We want to hear from you, we want to help you, we want you to help us push Ticketsolve to its absolute limits. That’s how it gets better – how it helps you do more for your organisation, and your audiences.

Pink Slash Fuull
Pink Slash Left Shapes
Ticketsolve have provided the New Theatre Royal with an excellent collaborative business partnership, they don’t just provide ticketing software they provide expertise, consultancy and solutions. We are delighted to be working with an organisation that provides a full circle offering and understands what a client wants and enables that to happen.
Lee Newton – Sales Manager – New Theatre Royal Lincoln

Book a consultation

Got some ideas for how Ticketsolve can do more for you? Want to hear some of ours? Just book in a call with Nick and his team.

Shared Knowledge

We always aim to be thought leaders in our industry, rather than following what everyone else is doing. Explore our full range of resources to learn more about what we do behind the scenes, and how we go about doing it.

Take a look at our resources
Royal Court Liverpool Case Study cover