Helping you get the most out of your platform
Customer success goes beyond everyday support – it means we take a strategic approach as your box office partner, with the sole focus of making sure the Ticketsolve platform is not just serving your needs but exceeding your expectations too.
Meet the team
Our customer success team is led by Nick Stevenson – we’re not sure you’ll ever meet a bigger cheerleader for Ticketsolve and all that it can do! Nick comes from a background of working in business development roles for theatres, so his team is completely tuned in to the challenges organisations in the sector face, and what they need to grow.Meet more of the Ticketsolve team
What does customer success look like?
Customer success is proactive. It’s about us doing everything we can to make sure you continue to get the most out of Ticketsolve, that your voice can be heard as a user of the platform, and that we never take our customers for granted. We want to hear from you, we want to help you, we want you to help us push Ticketsolve to its absolute limits. That’s how it gets better – how it helps you do more for your organisation, and your audiences.
Book a consultation
Got some ideas for how Ticketsolve can do more for you? Want to hear some of ours? Just book in a call with Nick and his team.
We always aim to be thought leaders in our industry, rather than following what everyone else is doing. Explore our full range of resources to learn more about what we do behind the scenes, and how we go about doing it.Take a look at our resources