Support Team

The faces you know, names you remember and voices you trust!

24 hours a day, seven days a week, all year round

If ever something doesn’t go to plan, we’re right there.

Ticketsolve makes hard work simple. Its intuitive interface lets you take care of complex back-office functions for your organisation with an absolute minimum of fuss. And our track record on uptime is impressive too we think – hitting 99.9%.

That said, we know there’s always going to be a situation where you need a little bit of help. Our support team pride themselves on being fast, efficient, helpful, and just all-around lovely to talk to!

Ticketsolve's Aoife and Conor

Meet the team

Our customer support team is led by David Dunstan. Coming from a background in the arts himself, he knows the challenges that organisations like yours face, and he knows what you want out of the people on the other end of the phone. A friendly face, a cool head, and a helping hand are what you get when you reach out to his team.

Meet more of the Ticketsolve team

A speedy response

Maintaining our response times is a key part of offering you the best support we can, and we’re proud of the service we’ve been able to maintain with an average response time of 10 minutes.

 

 

Ticketsolve's Helen and David
Pink Slash Fuull
Pink Slash Left Shapes
MoLI was founded in 2019 and very quickly, we identified our requirement for a ticketing, fundraising and CRM system which would address our needs as a new contemporary museum. Ticketsolve offered their guidance and expertise on pricing modules, timed-entry, access control and how our campaigns could be filtered through one source of truth. It’s been an exciting time opening the museum and Ticketsolve have helped us to make it an experience to remember!
Benedict Schlepper-Connolly – Digital Curator and Media Manager – MOLI

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Ticketsolve Helpdesk