Hello We’re Ticketsolve

Practically streamlined for your entire organisation, Ticketsolve combines box office, marketing, fundraising and CRM needs with day-to-day admin and powerful reporting.  Our platform boasts a polished and elegant design on both front and back ends, featuring intuitive menus, interactive dashboards, and responsive booking experiences optimised across devices. With Ticketsolve you can leverage data, automate processes, and customise user experiences using incredibly easy-to-use tools that empower you to take your organisation further.

Developed with your organisation for your organisation

We’re continually enhancing Ticketsolve with new features and integrations – from automations to additional accessibility features – all inspired by customer feedback, ensuring your platform always delivers leading experiences. New developments are released on a weekly basis, and we’ll keep you up to date with our product roadmap.

Pink Slash Fuull
Pink Slash Left Shapes
Ticketsolve works with Barbican Theatre Plymouth to drive donations and memberships across the box office through Pay What You Decide and their Emerging Artists Initiative. In over two years, Ticketsolve has grown the ancillary revenue generated by gift vouchers and increased donations.

We’re there for you With 24/7 Support

With the Ticketsolve team in your corner, you’ll never have to go it alone. Culture never stops, so neither do we – if you need us, we’ll be there, whether you’re dealing with a presale in the morning or a refund request in the middle of the night.

  • Our support team is always there for you – whether you need help via live chat, email, or over the phone. Providing 24/7 support at no extra cost to you, our support team are dedicated to ensuring that you never feel like you’re working through a challenge alone.

  • The customer success team is here to help you get the most out of Ticketsolve – it is your platform, after all. If there’s any way that we can use Ticketsolve to help you grow as an organisation, we want to talk about it! We have some ideas, too – drawn from our years of experience and the collective wisdom of our community.

  • The onboarding team are here to help guide you through setting up Ticketsolve and tailoring it until it’s absolutely perfect for the needs of your organisation. The onboarding team spend quite a lot of time with you when you first join us, helping you take complete control of every aspect of your new system.

Pink Slash Fuull
Pink Slash Left Shapes
Working with Ticketsolve, not only has Melton Theatre experienced an increase in conversions in the first year, and their team also have a more accurate and insightful 360-degree view of their audience base.

Just some of our powerful features

  • Automating Efficiency

    Ticketsolve’s automation features alleviate administrative burdens by automating tasks like customer communication and event management, freeing up staff time and brain capacity to focus on creativity, strategy, and organisational growth.

  • Management tools

    Ticketsolve gives you complete control over venue operations. Interactive dashboards make managing everything from payments to seating plans intuitive. We’re simplifying the complicated so you can leverage data, automate processes, and customise experiences with ease.

  • Flexible fundraising

    The arts rely on passionate patrons and donors. With Ticketsolve’s fundraising suite, taking donations, encouraging repeat support, and reporting on ROI is simple. Our key features, from enhanced customer tagging to our project management tools, allow you to nurture top donors, track patron pipelines, and carefully manage campaigns to maximise relationships.

  • Productivity tools

    Tools like our “Tasks” project management suite and our integrated email design features offer solutions to overcome common productivity pitfalls, ensuring your team can work efficiently as possible.

A customer-centric approach

Discover how we’ve worked with our customers to help them achieve their goals.

Read our case studies

Making the move from Spektrix

Customers who have moved over from Spektrix mention our user friendly, seamless and intuitive system, frequent new feature releases, and responsive support team. Here’s just a few who have made the switch from Spektrix to Ticketsolve recently:

St John's Smith Square logo

We’d love to tell you more

Request a demo: