Resources

All of our Resources in one place

At Ticketsolve we always try and create content that will help the industry as a whole. Below you see see a mixture of case studies, whitepapers and guides. If you would like to download any of them, just click the download button and enter your email and name and you will be able to download that content right away.

You can also sign up to our email list so that you will get notified every time we have a new resource available. You can sign up here or in the form in the footer of the website.

Case Study

Maximising Revenue at Liverpool’s Royal Court

  • One of the leading production houses in the UK

    Liverpool’s Royal Court is one of the leading production houses in the UK. Their team have devised a strategy and business plan which looks to maximise their revenue streams across all areas of their operations.

  • Looking at every aspect of the theatre

    Previously Liverpool’s Royal Court did not receive any external funding and over the years their team has had to look at every aspect of the theatre and identify which areas derives more income in order to maintain their sustainability.

  • Utilise the features of Ticketsolve to drive efficiencies

    This case study provides an insight into how their team cleverly reviewed all aspects of their venue in order to assess which areas could maximise revenue and how they could utilise the features of Ticketsolve to drive efficiencies from all of their efforts.

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Royal Court Liverpool Case Study cover

Whitepaper

The world of Email Automation

  • Communicate with your patrons right when they need it

    Automated emails deliver information to your patrons right when they need it, in a way that’s efficient for you and your team.

  • Full Mailchimp Integration

    Ticketsolve offers a powerful integration with the industry-leading email tool, Mailchimp and our community members share their experience of implementing first time customers, newsletter subscription, membershipsign-ups, and lapsed customer automations.

  • Practical help and advice

    Our Ticketsolve Whitepaper offers practical advice on ways you can implement email automation as part of your digital marketing strategy to increase customers satisfaction, loyalty and revenue generation.

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Ticketsolving: The World of Email Automation whitepaper cover

Case Study

Focus on Community Farnham Maltings

  • Clear mission

    Farnham Maltings is one of the leading arts centres and theatres in the southeast of England. What makes their organisation unique is their clear mission – which is central to the organisation’s strategy, planning and thinking.

  • Raised over £70,000

    Their dedication to their mission helped them ride out the covid storm. This commitment helped them raise over £70,000 from donations and fundraising campaigns through Ticketsolve right when they needed it most.

  • Mission driven has helped them succeed

    This case study will take you through how Farnham Maltings successfully built upon their mission of improving the quality of people’s lives – and what were the outcomes. For Farnham Matlings, being purpose driven and mission driven has helped them succeed long into the future

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Farnham Maltings Case Study cover

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Whitepaper

Fundraising & Philanthropy Fundraising Considerations

  • Appeals for donations

    For a lot of organisations, appeals for donations, fundraising campaigns, and the support of stakeholders will form an important and integral stream of revenue over the next few months and years.

  • Communication and relationship management

    Communication and relationship management between the organisation and patron is the key to maintaining important relations with supporters, audience members, and your members and most loyal consumers. 

  • Important considerations

    We work closely with David Johnson of Arts Fundraising & Philanthropy to provide some of the most important considerations to successfully implement fundraising campaigns for your organisation during periods of incremental challenges and barriers to trade in this whitepaper.

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Case Study

How Pavilion Theatre use social media to increase ROI

  • Cultural centre

    Pavilion Theatre is the municipal theatre for Dún Laoghaire-Rathdown, the largest county council in Dublin and it has grown to become a cultural centre of arts and entertainment to thousands of visitors each year.

  • Monitor their ROI

    Through evaluating audience data to finely tune their marketing strategies, Pavilion Theatre great their onlines sales to total 69% or their total revenue. Ticketsolve provides their team a 360 degree view of their efforts and by running their campaigns through the system, their team are able to accurately measure and monitor their ROI to gain maximum rewards from their creative campaigns.

  • 4000% ROI with one Facebook campaign

    This case study highlights how Ticketsolve integrations with social media channels and Google Analytics provided Pavilion Theatre with an incredible 4000% ROI with one Facebook campaign.

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Case Study

Increasing Audience Efficiencies and Exceeding Customer Expectations

  • Komedia Bath

    Komedia Bath is a five time winner of the Chortle Award for Best Venue in the West and Wales and offers a wide range of comedy, music, and cabaret ensuring that the venue is valued as the premier destination for touring entertainment in the area.

  • 800 audience members

    With tickets to popular performances in high-demand at Komedia Bath, their team regularly experienced the frantic hustle and bustle of  nearly 800 audience members arriving into their main auditorium for Doors Open.

  • 99% e-tickets

    With nearly 62% of total ticket bookings for Komedia Bath driven by mobile devices, it’s no surprise that over 99% of attendees are presenting their tickets on their mobile phones. This case study highlights how Komedia Bath increased their efficiencies through mobile scanning and e-ticketing and enhanced their customer experience with the Ticketsolve scanning app.

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Ticketsolve Guide

Your Guide to Segmentation within the Arts

  • The importance of segmentation

    Building a customer segmentation model that works for your organisation means understanding the power of segmentation and what it can do for your marketing efforts.

  • Segmentation models within the industry

    We will cover off all the different models that are out there such as Audience Spectrum, Culture Segments, Total Audience and more.

  • Implementing your segmentation model

    Choosing the right segmentation model is one thing, implementing it is another. The guide will give you tips around how to successfully implement you chosen model.

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