Our Values

Ticketsolve was founded around a passion to solve a problem

A box office solution that provides a evolving solution with premium support that help to directly solve the problems of organisations in a simple and streamlined manner by identifying our motivations.

A commitment to customers, a commitment to their audiences, a commitment to the industry, and a commitment to our people. Over the past 15 years,  we’ve grown our expertise and our capabilities. And while we’ve grown a lot as an organisation – and Ticketsolve has grown a lot as a product – those four commitments remain the same.

A commitment to our customers

First and foremost, our customers are our top priority. Without arts and culture organizations placing their trust in us, we simply wouldn’t be where we are today. We are wholeheartedly committed to working closely with our customers. By collaborating with them to develop new features, we can better meet their needs. Additionally, we aim to support them through the various challenges they face, and ensure that their interests are at the forefront of the decisions we make regarding the platform’s functionality.

A commitment to their audiences

Similarly to how we’d have nothing without our customers, they in turn depend on their audiences to maintain momentum and continue creating. Consequently, providing an outstanding user experience for arts and culture enthusiasts is absolutely crucial. Ultimately, our goal is to make these experiences feel both accessible and secure.

A commitment to our industry

We feel no shortness of privilege to be working in one of the most exciting communities in the world – the arts and culture industry across the UK and Ireland. We’re committed to giving back to the industry at large, sharing our expertise, improving access, and ensuring the organisations that drive it can continue to thrive.

A commitment to our people

And last, but certainly not least, Team Ticketsolve. It’s a cliché to say we’re like a family, we know – but it’s true. We want everyone who comes here to be able to work in a place where they feel safe. Included and welcomed regardless of their background or life experience. When you’re with us, we’re with you – all the way.

Learn more about Ticketsolve