Our Values

Ticketsolve was founded around a passion to solve a problem

a box office solution that provides a evolving solution with premium support that help to directly solve the problems of organisations in a simple and streamlined manner by identifying our motivations –  a commitment to customers, a commitment to their audiences, a commitment to the industry, and a commitment to our people. Over the past 15 years,  we’ve grown our expertise and our capabilities. And while we’ve grown a lot as an organisation – and Ticketsolve has grown a lot as a product – those four commitments remain the same.

A commitment to our customers

First, our customers. Without arts and culture organisations putting their trust in us, we’d have nothing. We are committed to working closely with our customers – collaborating with them to develop new features, supporting them through the challenges they face, and putting them first in the decisions we make about how the platform works.

Ticketsolve customer logos
The audience at the Helix in Dublin

A commitment to their audiences

Just like we’d have nothing without our customers, they in turn rely on their audiences to keep going, to keep creating. Providing an excellent user experience for arts and culture lovers is absolutely key. We want these experiences to feel accessible and secure.

A commitment to our industry

We feel no shortness of privilege to be working in one of the most exciting communities in the world – the arts and culture industry across the UK and Ireland. We’re committed to giving back to the industry at large, sharing our expertise, improving access, and ensuring the organisations that drive it can continue to thrive.

University Concert Hall building
Ticketsolve team smiling and waving

A commitment to our people

And last, but certainly not least, Team Ticketsolve. It’s a cliché to say we’re like a family, we know – but it’s true. We want everyone who comes here to be able to work in a place where they feel safe, included and welcomed regardless of their background or life experience. When you’re with us, we’re with you – all the way.

Learn more about Ticketsolve