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We are thrilled to extend a warm invitation to join us at our 2023 RECHARGE Forum. At Ticketsolve, we understand the value of coming together to recharge and rejuvenate in the midst of a rapidly changing industry. I am confident that this event will provide a platform for sharing ideas and insights, and I look forward to the opportunity to connect with such a prestigious organisation. Let’s recharge and drive the future of ticketing together!
Paul Fadden, Managing Director


Join us for two exciting days of learning and networking at RECHARGE with Ticketsolve! These events will bring together industry experts and professionals for a series of presentations and interactive sessions focused on putting together the right recipes for setting your organisations up for success. 

Attendees will have the opportunity to:

  • Learn best practices for ticketing tactics for 2023
  • Connect with other Ticketsolve Community Members and share tips and insights
  • Hear from Ticketsolve’s product team about the latest updates and roadmap
  • Join sessions with the top experts in the field 

Don’t miss this chance to get the most out of Ticketsolve’s platform and grow your organisation’s success. Sign up now to reserve your spot at User Day!


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10:00 – 10:30ENERGISE: Arrival teas and coffees

10:30 – 11:00A TEMPERATURE RISE: Anthony Roberts, Director at Colchester Arts, creates powerful vibrations for our opening keynote. 

11:00 – 11:15PLUG IN & SWITCH OFF: A warm Ticketsolve welcome from managing director, Paul Fadden on the importance of being here today. 

11:15 – 11:45POWER-UP & EVOLVE: Technology accessibility consultant, Catherine Turner challenges our understanding of website accessibility and how it should advance going forward. 

11:45 – 12:15A CHANGE OF BATTERIES: Chris Unitt of One Further takes us on a journey into the new Google Analytics 4. 

12:15- 12:30POWER TOOLS: Chris of Ticketsolve looks at how to streamline your 2023 through the power of automated reporting & real-time insights from your analytics. 

12:30 – 13:30POWER SAVE: Bringing the good energy vibes with an opportunity to network, chill out, and grab some lunch. 

13:30 – 13:40VOLTAGE BOOST: Get ready to kick it up a notch. Conor Coyle brings the energy and will have you at the edge of your seat. 

13:40 – 14:00RECHARGE YOUR PRACTICESLearn about how we are redesigning our Help Centre to give you the support you need, whenever you need it and empower your Ticketsolve experience.

14:00 – 14:20RENEWABLE ENERGYAs the climate crisis takes centre stage in all areas of the industry Emma Young offers helpful tips to ensure your venue is as eco-friendly as it can be.

14:20 – 14:50CONNECTED ENERGY SOURCES: The Arts & Culture Collective is a Ticketsolve initiative that explores the main challenges facing arts organisations. Lucy Costelloe takes us through what we’ve learnt so far. 

14:50 – 15:10REAL POWER: In this Ticketsolve Customer Case Study, Peter Ling from Ipswich Theatres looks at improving all aspects of operations across multiple venues. 

15:10 – 16:00ON AIR: The ArtsProfessional Partner Pod. This live podcast recording with Arts Professional and our panel of special guests is hosted around a discussion of three big questions! 

16:00 – 16:30UNWIRED: Ticketsolve CTO, Sergi Ferran and Nick Stevenson, Head of Customer Success take us through what’s coming down the tracks for Ticketsolve.

16:30A POWER OUTLET: We’ll welcome all attendees to The Ticketsolve Social until late!



Frequently in a busy-busy sector, we’re chasing our tail and working in the day-to-day fighting our fires and we seldom have time to report, review and refine. RECHARGE puts things into perspective and will ensure you leave the day feeling ready to jump back to your desk feeling laser-focused on what exactly will support your organisation and team reach your goals for the year ahead.

RECHARGE looks at all areas of strategising the operations of your organisation, from ticketing to leadership, the Ticketsolve Forum will energise your thoughts and guide your decision-making into the future.

Be Our Guest
Ticketsolve user day audience watching a speech