Increasing Audience Efficiencies and Exceeding Customer Expectations
How Komedia Bath are increasing efficiencies and enhancing customer experience through mobile scanning, e-ticketing, and the Ticketsolve Check-In App.
With tickets to popular performances in high-demand at Komedia Bath, their team regularly experienced the frantic hustle and bustle of nearly 800 audience members arriving into their main auditorium for Doors Open.
The Strategy Making the move to scanning
The team at Komedia first began ticket scanning with pocket scanners. After successfully trialing this process, their team quickly became more comfortable and confident with ticket scanning and access control to the main auditorium.
Krater Comedy Club is one of our most popular weekly events. Our team knew crossing names from paper lists was not accessible for box office and not a pleasant experience for audience members. We knew we could do more with Ticketsolve.
Sveta Antonova, Box Office Manager, Komedia
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